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Leadership keys to a great season (Opening Day special)

It’s baseball’s Opening Day: Fanfare, flags flapping, and plenty of excitement. It’s just like the start of a new project, when optimism abounds and the future still looks just like you drew it up in...

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Drawing on the introvert’s experience

Want to know what it’s like to live inside an introvert’s head? Liz Fosslien and Mollie West have drawn you some pictures. At first glance I thought Fosslien and West were oversimplifying things....

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Getting the team to play together

Gettin’ good players is easy. Gettin’ ’em to play together is the hard part. – Casey Stengel, manager of 7 World Series winning teams Our work group had gathered for a morning of team building: a...

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Letting the team decide

Do you manage by consensus? Do you invite your team to come together to make decisions? Not all decisions, of course, but the many choices that — while not mission-critical – affect the team’s...

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When you’re the only star

(Part 1 of 2) You’re a star performer. The other members of your team aren’t. What do you do? In the business world, almost everything is a team sport. As a technical writer, for example, you might be...

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When you’re the only star (part 2)

(part 2 of 2) You’re a star performer. The other members of your team aren’t. What do you do? Last time we looked at a few things that don’t work — whether you’re the best basketball player in the...

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A good teammate: Leading from within

With the Chicago Cubs in 2016, backup catcher David Ross played in only 75 games (out of 179). Yet, when the Cubs won the World Series, the other players carried him off the field on their shoulders....

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